Julians Hints, Tips and Hacks < Page 8 of 12 < Highlevel UK Consultant & GoHighLevel Agency

The 12 Marketing Copywriting Angles

When creating marketing and advertisement copy there are 12 marketing copywriting angles you can take…

New
The most popular messaging. People are attracted to the new and shiny, so definitely test this out if it is something new but don’t lie about it.

Save Money
Who doesn’t love to get a deal and save money?

Save Time
We each only have so many hours in a day. Everyone loves a shortcut.

Dog Whistle
This is exactly what sounds like it. You should call out a keyword, phrase, image or message that will resonate with your ideal audience and they will “prick up their ears” and listen to your message.

Fear Of Missing Out (FOMO)
This is a common one. Basically, you are playing on the fear that they will miss out if they don’t take action.

News Hijack
Piggyback what is going on in the news, especially if it is news related to your industry. Steer clear of the usual contentious issues – religion, politics etc

Better Mousetrap
Similar flavour to the New angle, however, everybody’s always looking for a better way to do something.

Us versus Them
Here you’re highlighting a common enemy. Basically, you are saying we’re a group and we don’t like these other people.

Social Proof
Which is showing other people who are using your product or service. It shows that the reader is making the right choice because others are doing the same. Safety in numbers.

Shout
You are actually shouting to just a generic trait that they have so small business owners literally all in CAPITALS.

Bandwagon
The bandwagon angle is, hey, everybody else is doing it, you probably want to do it too.

Is your marketing effective? Check out my post on the Entrepreneurs Circle Business Inspector audit that enables you to assess your current marketing.

SpamKill – stop spambots filling your Keap / Infusionsoft database

SpamKill is an Keap / Infusionsoft tool that is very highly recommended by Keap / Infusionsoft Consultants and it enables you to stop spambots filling your Keap / Infusionsoft database.

Have you ever found a whole heap of “crap” contacts in your Keap / Infusionsoft? These are created by spambots that latch on to your Keap / Infusionsoft forms and automatically submit the form with rubbish.

Now, Keap / Infusionsoft does have the Google Captcha built-in. But this does not completely solve the issue. This is because the Google Captcha only works after the first spam submission. So all the spambot has to do is switch to a different IP address and it then carries on adding a heap of crap contacts.

Now, you can combat this with a simple Keap / Infusionsoft campaign that involves asking on the form a simple question – that will identify the real contacts and then you can manually delete the spam contacts in batches. So it solves the issue but adds an extra step for the contact filling in the form and creates a bit of manually housekeeping in your Infusionsodft. Here is my blog post on how to do this.

But Spamkill is a powerful paid for tool that just solves this issue for you and prevents the spam bot even submitting your forms.

Check out Spamkill here.

Answer the Phone!!! – Foundation Block 11- Entrepreneurs Marketing System

One of the foundations of the Entrepreneurs marketing system has always been simple. Answer the blinking phone.

It sounds obvious, yet it remains one of the biggest points of failure in small and growing businesses. It is amazing how many potential customers ring a business, hear it ring out, leave a message, or are diverted to voicemail. In that moment, momentum is lost.

Sales data and experience across many industries show that you have a golden 10 minutes to respond to a new enquiry. If a call or voicemail is not handled within that window, the chances of converting that enquiry into a sale drop off dramatically. After an hour, the odds are significantly lower. After a day, they are often close to zero.

Even when a message is left, many businesses do not have a clear system or assigned responsibility for returning calls quickly. Staff are busy, messages are missed, or callbacks happen hours later. By then, the prospect has often spoken to someone else who answered the phone first.

Historically, the solution was to use an external call answering service. There are many excellent providers who can professionally answer calls, take messages, and pass them back to your team. For years, that was the most practical option available and in many cases it still works well.

Today, this problem is effectively solved.

With AI-powered call handling, businesses can now respond instantly, every time, and well within that critical 10-minute window. MarketerM8, built on the HighLevel platform, includes Voice AI that acts like a trained receptionist. It answers calls 24/7, understands the caller’s intent, asks the right questions, books appointments, captures details, and logs everything directly into your CRM.

This removes the risk entirely. No missed calls. No delayed callbacks. No reliance on someone remembering to follow up. Every enquiry is handled immediately and consistently, and automated follow-up can take over where needed.

If you want to see how this works in practice, the best way is to experience it yourself.

Would you like to learn more? Book a Discovery call with Julian and see “behind the curtain” how MarketerM8 and HighLevel VoiceAI can be configured to handle real inbound enquiries from the first ring onwards for your business.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System:-

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

LinkedIn – Foundation Block 10 – Entrepreneurs Marketing System

At the very least get your Linkedin profile set up and that of your business too, so that prospects can find you easily on LinkedIn. And do a review every 6 months to keep these current and up to date. Here is a useful resource on this subject, www.julianmills.co.uk/linkedin-profile.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System:-

=> Re-marketing & Pixel Tracking – Foundation Block 2
=> Google My Business – Foundation Block 3
=> Follow Up Process – Foundation Block 4
=> Price Review – Foundation Block 5
=> Systemised Collection of Reviews – Foundation Block 6
=> Marketing Calendar – Foundation Block 7
=> Knowledge Centre – Foundation Block 8
=> Neighbourhood Cards – Foundation Block 9
=> LinkedIn – Foundation Block 10
=> Answer the Phone – Foundation Block 11

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

Neighbourhood Cards – Foundation Block 9 – Entrepreneurs Marketing System

This only applies if your business involves going out to customers homes and delivering your service. But if you are working at a customers home then you should invest a few extra minutes to drop neighbourhood cards at the surrounding homes – 5 to the right, 5 to the left and the 10 homes opposite. It is even better if you can mention your customers name on the card – a pre-emptive referral. Educate your field staff that –“No job is not complete till the neighbourhood cards are delivered”.

To make this super successful we suggest you incentivise field staff to drop the cards out as they work on-site. Check out the library of eyecatching Neighbourhood cards I am curating.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System:-

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

Knowledge Centre – Foundation Block 8 – Entrepreneurs Marketing System

For this Foundation Block on the Knowledge Centre, I recommend that you obtain a copy of the excellent book “They Ask You Answer” by Marcus Sheridan. In your business you are an expert, you know your stuff. If you use this to passionately educate your potential customers then this will draw customers to you as they grow to know, like and trust you.

This book is the bible on how to do this. It’s not a book full of jargon and marketing “spin” on SEO. It’s easy to read and understand for the layperson. Building content and being seen as the “go-to” expert is not a quick win and it can take 6 months to start to see results from Google searches, but once it is up and running then it can make a significant difference to your business.

This works because Google wants to give searchers great information you and your team are already answering the questions every day from potential customers, just formalise the capture of the questions and create content that Google can find as web pages, posts and videos. All you need to do is feed Google quality content and you will reap the rewards.

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

Marketing Calendar – Foundation Block 7 – Entrepreneurs Marketing System

A marketing calendar can make all the difference. By considering the marketing on a whole year basis it enables you to plan out campaigns so that advertising, offers and promotions all logically “fit together”. It enables you to conduct your marketing in a planned methodical way, rather than reacting to what your competitors do or rushing at the last minute to get that Christmas campaign out when it should have been ready to go two months earlier.

Having a marketing calendar gives you and your staff a focus, rather than chasing the latest new idea with no overall plan.

Here is our Marketing Calendar that you are free to use.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

Price Review – Foundation Block 5 – Entrepreneurs Marketing System

We have found over the years that most businesses have the potential to add a 5 figure sum to their net profit, simply by increasing their prices by 10%. This can often be a big win that is relatively simple to implement.

Most businesses have not looked at the pricing in some time and there can be many factors holding back business owners from increasing prices – fear of losing customers, fear of appearing too expensive in the marketplace is to name but two. Often these fears turn out to be completely unfounded providing you offer an excellent service. We find that any hesitant business owners are most comfortable testing a price increase with new customers first and then rolling out to existing customers later.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

Follow Up Process – Foundation Block 4 – Entrepreneurs Marketing System

You need a systemised way to follow up with enquirers. In any market, only 3% of people are ready to buy right now. So if you are paying for Google or Facebook ads then you need a way to capture and follow up with the large proportion of people who are not ready to buy today but maybe looking in the future to buy what you sell.

So you need to create marketing assets that not only appeal to people who are ready to buy now, but to those who are seeking out information for a potential purchase later on. So create marketing assets such as free reports, information videos, webinars, short courses etc.

To enable contact to follow up in a systemised and time-efficient way you will need a CRM / Marketing automation tool. Solutions range from free/simple tools like MailChimp to the more sophisticated software like Keap, Keap / Infusionsoft and SalesForce.

Choosing the right tool can make all the difference to your business. The key is to systematically capture contact information and use that information to keep in regular contact and occasionally ask recipients for their business.

Here’s an example of a world-class follow-up system.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

Google My Business – Foundation Block 3 – Entrepreneurs Marketing System

Many businesses have never bother to spend the two hours it takes to sort out “Google My Business”. It’s completely free to claim and optimise your listing. Google loves content and will reward you with more visitors and therefore leads.

Having your Google My Business listing appear in Google searches and maps makes it easy for local potential customers to find you online and even gives them the directions to your physical location. It also gives you credibility, especially when you combine this with the systematic collection of reviews (see Foundation Block 6) . We recommend spending an hour every 6 months for a quick review and update of your listing.

Here is our Google My Business Checklist that you can use.

Here is the complete list of 11 Foundation Blocks of the Entrepreneurs Marketing System

>> Download the full guide <<

If you would like to learn more about the 11 Foundations then I offer a free 1hr Discovery Call.

🎓 HighLevel Live Training Workshop #7 : Forms, Surveys & Quizzes Workshop

Forms are one of the main ways information enters your HighLevel CRM. A prospect fills something in. HighLevel captures the information. And from there, you can potentially: create or update the contact; store useful information in custom fields; qualify the lead; trigger a workflow; create a sales opportunity; notify a member of your team; send a confirmation; or route the person into a completely different customer journey. That’s why forms, surveys and quizzes are much more than simply boxes on a webpage. They’re often the starting point for your CRM, marketing and automation. Our free HighLevel Forms, Surveys & Quizzes training workshop is designed to show you how these tools work and, more importantly, how to use them intelligently in your business. The workshop is part of MarketerM8’s rolling programme of 13 free live HighLevel training workshops. Want Better HighLevel Forms? Join our free live HighLevel Forms, Surveys & Quizzes workshop and learn how to capture better data, qualify leads and trigger useful automation. Register for the next Free HighLevel Forms, Surveys & Quizzes Training Workshop What Are HighLevel Forms? HighLevel forms allow you to collect information from prospects, customers and other contacts. At the simplest level, that might be: name; email address; telephone number; company name; or an enquiry message. But forms can go much further than that. You can collect information that helps you understand who someone is, what they need and what should happen next. That information can then become part of the contact record inside HighLevel. Start With What You Need to Know Before adding twenty questions to a form, ask: “What information do we genuinely need at this stage?” Every additional field creates friction. So there is always a balance. A simple lead generation form may only need: name; email; telephone number; and perhaps one useful qualifying question. Whereas a detailed application or assessment may legitimately need much more information. Don’t collect information because HighLevel lets you. Collect it because you know how you’re going to use it. What Is a HighLevel Survey? A survey is useful when you need to collect more structured or detailed information than a simple form. For example, you might use a survey for: a customer questionnaire; a discovery questionnaire; a needs analysis; an application; a pre-consultation assessment; customer feedback; onboarding information; or a detailed enquiry process. Surveys are particularly useful when the person needs to move through a series of questions rather than seeing everything on one page. HighLevel’s current survey tools also support conditional logic, so different respondents can see different questions or follow different paths depending on their answers. :contentReference[oaicite:1]{index=1} What Is a HighLevel Quiz? Quizzes introduce another layer. Instead of simply collecting information, you can potentially score or categorise responses and provide a personalised outcome. HighLevel’s current Quiz Builder supports: multiple question types; scoring; categories; personalised results; CRM mapping; and automation based on submissions. This means a quiz can be useful for far more than entertainment. You could potentially use one to: assess a prospect’s needs; score readiness; categorise somebody into a particular customer type; recommend an appropriate service; create an interactive lead magnet; or help qualify leads before a salesperson becomes involved. HighLevel’s current Quiz Builder explicitly supports lead data collection, intent qualification, scoring, categories and personalised results. :contentReference[oaicite:2]{index=2} Forms, Surveys and Quizzes: Which Should You Use? A simple way to think about it is: Tool Best suited to Form Straightforward lead capture or data collection Survey More detailed, multi-step or conditional questioning Quiz Interactive scoring, categorisation or personalised outcomes There is overlap between them. The important question is: “What experience makes most sense for the person completing it?” Your Form Should Serve the Customer Journey A form shouldn’t exist in isolation. Think about what happened immediately before the person saw it and what should happen immediately afterwards. For example: Visitor reads service page → Completes enquiry form → HighLevel creates contact → Sends acknowledgement → Creates opportunity → Notifies sales team → Starts follow-up Now the form isn’t just collecting information. It’s connecting the website to the CRM and the sales process. Map Form Answers Into Your HighLevel CRM One of the biggest advantages of building forms inside HighLevel is that the information can become part of your CRM data. For example, somebody might tell you: which service they’re interested in; their budget; their location; their company size; their preferred appointment type; or another detail important to your business. Instead of that information sitting in an email inbox, it can potentially be stored against the contact. That makes it available for: segmentation; Smart Lists; workflows; personalisation; sales follow-up; and reporting. This is why good HighLevel database management and good form design go hand in hand. Use Conditional Logic to Make Forms and Surveys Smarter Not everybody needs to answer every question. HighLevel’s current conditional logic tools can change what happens based on somebody’s answers. For example: Are you an existing customer? YES → Show customer-specific questions NO → Show prospect questions Or: Budget below minimum requirement → Show appropriate message or disqualify lead HighLevel’s current Conditional Logic v2 supports actions including showing or hiding fields, displaying custom messages, redirects, disqualification and, in surveys, jumping to different slides. :contentReference[oaicite:3]{index=3} This can help make the experience: shorter; more relevant; more personalised; and more useful to your sales team. HighLevel Forms Can Help Qualify Leads Not every enquiry is equally valuable. A good form or survey can collect information that helps your business understand whether somebody is a good fit before a salesperson spends significant time with them. For example, you might ask about: location; budget; service required; timescale; company size; current situation; or another genuine qualification criterion. But be careful. Qualification doesn’t mean interrogating every visitor with 25 questions. Ask only what you genuinely need at that point in the journey. Use Quizzes as Lead Magnets Quizzes can also become a marketing tool. Instead of offering another generic PDF download, you could potentially offer something interactive. For example: “How effective is your sales follow-up?” “How Read more…
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HighLevel Is Now the World’s Second-Largest CRM, Behind Salesforce, Says CEO Shaun Clark

If you run a small or medium-sized business and are considering HighLevel, here’s a statistic that might give you some confidence in the platform. In a recent interview with Mike Cooch, HighLevel co-founder and CEO Shaun Clark said HighLevel is now the second-largest CRM in the world, behind only Salesforce. He also revealed that HighLevel is currently growing at more than 50% year-on-year. Those are Shaun Clark’s own figures rather than independently verified market-share data, but you can hear him make the claims yourself in the interview. Watch the interview with Shaun Clark on YouTube. The relevant section starts at approximately 26:36 min, with the growth and CRM size figures discussed from around 26:55 min. That’s quite a statement for a CRM platform that many UK business owners have still never heard of. But perhaps the more interesting story isn’t simply how quickly HighLevel is growing. It’s what this means for smaller businesses. Enterprise-level CRM technology is no longer just for enterprises Salesforce has long been one of the biggest names in enterprise CRM. Large organisations can invest significant sums implementing CRM, marketing automation and, increasingly, AI across their businesses. Historically, that kind of technology has often come with an enterprise-sized price tag too. One of our own clients in Ireland, for example, had previously been quoted around £150,000 for a Salesforce implementation. Compare that with the new generation of platforms such as HighLevel. At MarketerM8, we provide businesses with our customised version of HighLevel for £97 + VAT per month, with unlimited contacts and users. Of course, I am not suggesting that paying £97 a month suddenly gives you the equivalent of a fully designed and implemented £150,000 Salesforce solution. HighLevel is an extremely capable platform, but most businesses will need some level of configuration and customisation around their particular sales and marketing processes. That may involve additional consultancy or implementation costs. But increasingly, businesses can also do more of this themselves. HighLevel’s AI is making it easier to configure the platform yourself One of the most interesting ways HighLevel is evolving is through the increasing use of AI within the platform itself to help with setup and implementation. Tasks that previously required specialist technical knowledge are increasingly being assisted by AI, and the capabilities are improving incredibly quickly. I’ve already seen this happening with my own MarketerM8 clients. An orthodontic dentist built three websites himself One orthodontic dental client called me recently to tell me how pleased he was with the three websites he had built himself using HighLevel’s AI Studio. I was genuinely surprised by what he’d been able to achieve without needing me to train him or build them for him. Interestingly, Shaun Clark talks about exactly this type of use case in the interview, describing how HighLevel’s AI Studio can create websites and incorporate functionality such as forms and calendars. An entertainment business built its own custom data structure Another client in the entertainment industry needed to create a custom data object structure inside HighLevel. Previously, you might have expected the client to ask a consultant to design and configure this for them. Instead, with assistance from HighLevel’s Ask AI and the 24/7 support available through MarketerM8, the client organised and built the structure themselves. No additional consultancy from me was required. A private knee surgeon built his own integration in around 15 minutes The third example takes this a step further. A private knee surgeon wanted to connect HighLevel to the third-party booking system used by his practice. Not very long ago, my response would probably have been: “We’ll need a developer to build a custom API integration.” That could easily have meant £1,000 or more in developer time. This time, I pointed the client in the right direction and he built his own “vibe coded” solution in around 15 minutes. Think about that. Something that might previously have required a specification, a developer, custom API work and a four-figure budget was created by the business owner himself in about a quarter of an hour. That illustrates something much bigger than HighLevel simply becoming easier to use. AI is starting to reduce both the cost and technical barriers involved in customising and connecting business software. A field service client ended up training me Another client wanted to add field service software to their MarketerM8 account. They found FieldTask, a specialist app built to work with HighLevel, and asked us to add it to their HighLevel sub-account. We did that part. Then the client went in and configured FieldTask themselves around the way their business operates. On a later call, they actually walked us through how they were using FieldTask in practice and how it fitted into their day-to-day processes. The client was training me. That was quite a turnaround. In the traditional software consultancy model, the consultant would often be expected to understand, configure and teach every part of the system. Increasingly, that isn’t necessary. The HighLevel ecosystem gives clients access to specialist apps, AI assistance and support, while the agency can focus on helping them choose the right direction and making sure the different parts of the technology stack fit together. Am I making myself redundant? I sometimes joke that HighLevel and AI are making me redundant. There is an element of truth in it, but a better description is that my role is evolving into that of an AI & Automation Architect. Clients increasingly don’t need me to physically build every website, configure every workflow or commission every integration. My value is increasingly in understanding the business, identifying the problems and opportunities, and then architecting how the CRM, marketing automation, AI, workflows, data and third-party systems should work together. Once that architecture is clear, HighLevel’s AI, vibe coding, 24/7 support, specialist apps and the client themselves can increasingly handle more of the implementation. The expertise hasn’t disappeared. It’s moving up a level. For clients, that’s potentially very good news. Less budget needs to be spent on routine technical implementation, leaving more Read more…
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🎓 GoHighLevel Live Training Workshop #5 : Automation & Workflows Workshop

Workflows are where HighLevel really starts to earn its keep. Instead of relying on somebody remembering to send an email, follow up a lead, move an opportunity, notify a colleague or perform another repetitive task, HighLevel can potentially do it automatically. At its simplest, a HighLevel workflow follows a very straightforward principle: Something happens → HighLevel automatically does something else. For example: Website enquiry received → Send acknowledgement → Create opportunity → Notify salesperson → Start follow-up Once you understand that basic principle, you can start building increasingly sophisticated automations around the way your business actually works. But there’s an important warning. Automating a bad process doesn’t make it a good process. It simply makes the bad process happen automatically. That’s why our free HighLevel Automation & Workflows training workshop isn’t simply about learning which buttons to click. We’ll look at how HighLevel workflows work, but we’ll also look at what you should automate, why you should automate it and when you shouldn’t automate it at all. The workshop is part of MarketerM8’s rolling programme of 13 free live HighLevel training workshops. Want to Automate More With HighLevel? Join our free live HighLevel Automation & Workflows workshop and learn how triggers, actions, conditions and automation can turn repetitive processes into workflows. Register for the next Free HighLevel Automation & Workflows Training Workshop What Is a Workflow in GoHighLevel? A HighLevel workflow is a series of automated actions that can take place when something happens. The event that starts the workflow is generally referred to as a trigger. What HighLevel subsequently does is controlled by the actions inside the workflow. So the basic structure is: Trigger → Action → Action → Action For example: Form submitted → Send email → Create opportunity → Notify salesperson That simple concept is the foundation of much of HighLevel’s automation functionality. You can explore HighLevel’s official Getting Started with Workflows guide alongside our live training. What Can You Automate With HighLevel Workflows? This is where the possibilities become enormous. HighLevel workflows can potentially help automate activities across marketing, sales, customer service and internal administration. Examples include: responding to new enquiries; lead follow-up; email nurture sequences; SMS follow-up; appointment confirmations; appointment reminders; no-show follow-up; creating sales opportunities; updating opportunities; assigning leads to team members; sending internal notifications; creating tasks; customer onboarding; review requests; reactivation campaigns; database management; and much more. The question therefore isn’t usually: “Can HighLevel automate something?” The more useful question is: “Should we automate it, and what should the process actually be?” Start With the Process, Not the Workflow Builder This is probably the most important lesson I can give anyone learning HighLevel workflows. Don’t start by opening the workflow builder. Start by mapping what you want to happen. For example: New enquiry arrives → Acknowledge within seconds → Tell salesperson → Add to sales pipeline → Follow up if salesperson hasn’t made contact Now we have a process. We can then ask which parts should be handled by HighLevel. That is considerably easier than dragging actions into a workflow and hoping they eventually form a sensible business process. Process first. Automation second. HighLevel third. Understanding HighLevel Workflow Triggers A trigger tells HighLevel when the workflow should start. There are many different events that might cause automation to begin. Depending on the process, that could be something such as: a form being submitted; a contact being created; an appointment being booked; an opportunity changing; a particular customer action occurring; a tag being added; or another event within your HighLevel setup. Choosing the correct trigger matters. If the wrong people enter the workflow, even perfectly configured actions can produce the wrong result. Understanding HighLevel Workflow Actions Once somebody or something enters a workflow, actions determine what HighLevel should do. For example, HighLevel might: send an email; send an SMS; wait for a period of time; create or update an opportunity; assign a user; add or remove a tag; create a task; send an internal notification; update contact information; or move the workflow down a different path. By combining actions, relatively simple automations can become complete customer journeys. HighLevel Workflows Don’t Have to Be Linear A real customer journey rarely follows one perfectly straight line. Some people respond. Some don’t. Some book. Some cancel. Some buy. Some aren’t suitable prospects in the first place. That’s why HighLevel workflows can use conditions and branching logic to make different things happen depending on circumstances. Using If/Else Conditions in HighLevel Workflows An If/Else condition allows a workflow to ask a question and send contacts down different paths depending on the answer. Conceptually: Has the prospect booked an appointment? YES → Send appointment information NO → Continue follow-up Or: Is this person already a customer? YES → Customer journey NO → Prospect journey This allows workflows to become much more intelligent than simply sending everybody exactly the same sequence. Use Wait Steps to Control Timing Good automation isn’t simply about what happens. Timing matters too. Sometimes an action should happen immediately. Sometimes it should happen an hour later. Sometimes tomorrow. Sometimes only after another event occurs. HighLevel workflows allow you to build waiting periods and timing logic into your automation. This becomes particularly important for lead nurture, appointment communication and longer customer journeys. HighLevel Workflows Can Automate Lead Follow-Up This is one of the most obvious uses of HighLevel automation. A prospect submits an enquiry at 8:37pm. Nobody in your office is working. That doesn’t mean the prospect has to hear nothing until tomorrow morning. HighLevel could potentially: Receive enquiry → Send immediate acknowledgement → Create sales opportunity → Notify salesperson → Start appropriate follow-up The automation isn’t necessarily replacing the salesperson. It’s making sure the salesperson has a better chance of having the right conversation at the right time. HighLevel Workflows and Sales Pipelines Workflows become particularly useful when combined with HighLevel Sales Pipelines & Opportunities. For example, a workflow might automatically create an opportunity when a new enquiry arrives. Another event might move the opportunity to Read more…
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Best CRM & Software for Asbestos Consultants and Removal Contractors

If you run an asbestos consultancy, surveying company or asbestos removal business and you’re researching CRM or specialist asbestos software, you will probably come across platforms such as Alpha Tracker, Phoenix Asbestos Software, Assure360 and Footprint WFM. You may even have arrived here searching for an alternative to Alpha Tracker, Phoenix, Assure360 or Footprint WFM. But there is an important distinction to make before choosing or replacing any software: What type of asbestos business are you running? An asbestos consultant or surveying company has very different software requirements from a contractor physically removing asbestos. For an asbestos consultancy, a CRM and business automation platform such as HighLevel could potentially manage a substantial part of the business. For an asbestos removal contractor, HighLevel is more likely to form one part of the technology stack, managing marketing, enquiries, sales and customer communication while specialist asbestos software handles operational delivery and compliance. So the real question isn’t necessarily: “Which is the best asbestos software?” It is: “Which parts of my asbestos business does each system need to manage?” Asbestos Consultants and Removal Contractors Are Different Businesses The term asbestos company can cover several different types of business. For example: Asbestos consultants Asbestos surveyors Asbestos analysts and laboratories Asbestos management companies Licensed asbestos removal contractors Non-licensed asbestos removal contractors Businesses combining several of these services That distinction matters when choosing software. Asbestos Consultants and Surveyors An asbestos consultancy may need to manage: New enquiries Commercial clients Prospect follow-up Quotations Sales opportunities Survey bookings Consultant or surveyor calendars Appointment reminders Email and SMS communication Recurring inspections Customer relationships Reviews Marketing A platform such as HighLevel could potentially manage a large proportion of this. However, asbestos surveyors and analysts still have specialist technical requirements. HSE guidance makes clear that surveying, sampling, analysis and clearance work involve specific competence, procedures and in some cases accreditation requirements. So an asbestos consultancy may still need specialist software for areas such as: Survey data capture Asbestos registers Laboratory processes Technical reports Site-specific asbestos data The important difference is that HighLevel could potentially become the main commercial CRM and business automation platform for the consultancy, with specialist software used where required. Asbestos Removal Contractors The requirements become considerably more specialised once a business physically carries out asbestos work. Depending on the type and risk of the work, asbestos contractors may have responsibilities around licensing, notification, plans of work, worker medicals, health records, exposure controls, equipment, site documentation and other operational requirements. For a removal contractor, I would therefore normally separate the business into two connected systems: HighLevel = Marketing, CRM & Customer Acquisition Specialist Asbestos Software = Operations, Service Delivery & Compliance They don’t necessarily need to be the same system. Where HighLevel Could Fit Into an Asbestos Consultancy I am a consultant myself, and HighLevel sits at the centre of how I manage many aspects of my own consultancy. The same principle can potentially apply to an asbestos consultancy. HighLevel could manage areas including: Website and landing pages CRM and contact database Incoming enquiries Telephone calls Missed-call follow-up Enquiry forms Document and report uploads Lead qualification Survey bookings Consultant calendars Email SMS WhatsApp Appointment confirmations and reminders Sales pipelines Quotation follow-up Automated workflows Conversation AI Voice AI Google review requests Referral campaigns Database reactivation Marketing campaigns A typical consultancy journey might look like: Enquiry → Qualification → Survey Booking → Survey → Report → Recommendation → Follow-up → Repeat Work HighLevel could potentially manage most of the customer-facing journey. The specialist survey, analytical or reporting component can then remain within the specialist system best suited to that work. Where HighLevel Fits Into an Asbestos Removal Business HighLevel can still play a major role for an asbestos removal contractor. But I wouldn’t recommend trying to turn HighLevel into specialist asbestos compliance software. Instead, HighLevel can manage: Advertising and lead generation Websites and landing pages Incoming telephone calls Missed-call follow-up Online enquiries Photograph and survey-report uploads Lead qualification Site-visit bookings Email, SMS and WhatsApp communication Appointment reminders Sales pipelines Quotation follow-up Reviews Referrals Database reactivation Then, once the customer accepts the quotation, the job can move into specialist asbestos operational software. The overall journey could become: Lead → HighLevel → Survey / Site Visit → Quote → Follow-up → Won → Specialist Asbestos Software → Job Completed → HighLevel → Review / Referral CRM vs Specialist Asbestos Software Software / Requirement CRM & Marketing Consultancy / Survey Management Removal Operations & Compliance Integration Potential HighLevel Strong Strong for commercial/customer journey No. Not its purpose APIs, webhooks and integration tools Alpha Tracker Includes CRM and sales functionality Strong Specialist asbestos functionality API and Zapier available Phoenix Not its main published focus Specialist functionality Strong Would need to be investigated Assure360 Not its primary proposition Specialist asbestos management Strong Integration opportunities need scoping Footprint WFM Designed to work with external CRMs Field workflow focus Strong Strong CRM / API integration approach Alpha Tracker Alpha Tracker is particularly relevant to asbestos consultants and surveyors. Its published asbestos-management platform covers much more than compliance. It includes sales, scheduling, site data capture, laboratory and reporting workflows, invoicing and a client portal. That means Alpha Tracker already crosses significantly into the territory normally associated with CRM and business-management software. So it would be inaccurate to say: “Alpha Tracker manages asbestos. HighLevel manages CRM.” Alpha Tracker can already manage a substantial part of both. HighLevel vs Alpha Tracker The better question for an asbestos consultancy is: Do you want your specialist asbestos-management platform to also be your primary marketing and CRM platform? For some companies, Alpha Tracker may provide everything they need. Others may want much deeper marketing automation around: Websites and landing pages Incoming leads Missed calls SMS and WhatsApp Automated lead nurturing Calendars Marketing campaigns Conversation AI Voice AI Review management Database reactivation That’s where HighLevel becomes interesting. Alpha Tracker also publicly supports Zapier and its own API, which makes an architecture such as: HighLevel ↔ Alpha Tracker worth exploring. If you’re searching for an Alpha Read more…
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How to Build an AI-Powered Dream 100 B2B Prospecting System. Mark 1

My 2026 take on Chet Holmes’ Dream 100 strategy, using Prospeo, QuickProsp, LinkedHelper 2, HighLevel, AI and good old-fashioned direct mail. This is Mark 1. I’m calling it that deliberately. What follows isn’t the definitive way to implement Chet Holmes’ famous Dream 100 strategy using today’s technology. It’s my 2026 take on how I would build it. And I fully expect it to change. I’ll run it. I’ll test it. I’ll find things that work brilliantly and probably discover other things that don’t work as well as I expected. New technology will appear. I’ll change the process. And when I’ve learned enough, there will be a Mark 2. But before we get anywhere near the technology, we need to understand what we’re actually trying to achieve. We’re looking for Dream Clients. Not leads. Not names to put into an email campaign. Not 10,000 people who happen to match a database search. Businesses that we would genuinely love to have as clients. Depending on your business, winning just one of these Dream Clients could be worth £20,000, £100,000, £250,000 or potentially considerably more over the lifetime of the relationship. And that completely changes the economics of prospecting. Dream 100 Is Not About Doing Things as Cheaply as Possible If you’re buying a database containing 20,000 prospects for a conventional cold email campaign, you naturally start thinking about cost per prospect. Dream 100 requires a different mindset. If you’ve identified a business that could potentially be worth £250,000 to you, spending several hours researching the company and the people within it isn’t expensive. It’s an investment. Likewise, suppose you come up with a brilliant direct mail idea involving a £50 gadget that you know would appeal specifically to the Managing Director. If it costs £100 by the time you’ve bought it, created the accompanying material, packaged it and had it delivered, is that extravagant? Not necessarily. If that business could become a £250,000 client, spending £100 to get noticed could be an extremely sensible investment. Dream 100 is about spending disproportionately more time, thought and money pursuing disproportionately more valuable clients. That’s one of Chet Holmes’ original principles I want to preserve in my Mark 1 system. A Quick Recap. What Is Chet Holmes’ Dream 100? The Dream 100 concept comes from the late Chet Holmes, author of The Ultimate Sales Machine. Holmes recognised that a relatively small number of companies represented a disproportionately large share of the potential business available to him. Instead of spreading his sales effort equally across the entire market, he concentrated enormous effort on the relatively small group of companies he really wanted as clients. The exact number isn’t really the point. The principle is: Who are the businesses that could make the biggest difference to your company if you managed to win them? Holmes then pursued those businesses persistently using multiple forms of communication, education, direct mail and follow-up. This wasn’t a seven-email automation followed by “prospect didn’t respond” and moving on. It was long-term, determined pursuit of companies worth pursuing. I’ve written separately about the history and principles behind the concept in my article The Dream 100 Strategy: A Modern Look at Chet Holmes’ Classic Client Acquisition Concept. What I want to explore here is a different question. What Would Chet Holmes’ Dream 100 Look Like If We Built It Today? Chet didn’t have LinkedIn. He didn’t have modern B2B databases. He didn’t have AI. He didn’t have modern marketing automation. He didn’t have a CRM capable of coordinating email, telephone calls, pipelines, appointments, workflows, websites, forms, events and ticketing. We do. That gives us an opportunity to take the principles behind Dream 100 and build something Chet simply couldn’t have built at the time. But there’s a danger too. Technology makes it incredibly easy to turn a great strategy into another mass prospecting system. That’s precisely what I don’t want to do. The objective isn’t to use AI to turn the Dream 100 into the Dream 100,000. It’s to use technology to give more carefully selected businesses the individual attention previously possible with only a very small number of accounts. And that starts with human judgement. Stage 1. Finding Potential Dream Clients The first technology in my Mark 1 stack is Prospeo. And this is where the Dream Client Conveyor Belt starts. The objective isn’t simply to build a list of companies that happen to match a few database filters. We want to identify potential Dream Clients. Businesses that, if we won them, could become significantly more valuable than the average client. A useful starting point is to look at the clients you already love working with. Which existing customers are: particularly profitable? easy to work with? growing? buying several services? staying with you for a long time? introducing you to other clients? exactly the sort of business you would like more of? Those existing clients can help us define what a Dream Client actually looks like. Prospeo can then help us search for other businesses and people with similar characteristics. Its search tools allow us to narrow down potential targets using company and individual characteristics such as industry, location, seniority, role, size, revenue and other business criteria. It can also use AI Lookalikes to help identify companies or people resembling examples we’ve already identified as a good fit. That changes the starting question. Instead of: “Find me 10,000 businesses in this industry.” we’re trying to get closer to: “These are the sorts of companies we genuinely want as clients. Help us find more businesses that look like them.” Prospeo can then help us identify the relevant people inside those businesses and obtain useful information such as: name job title verified work email mobile number LinkedIn profile company information company address information That gives us much more than an email list. It gives us much of the raw information required to approach a potential Dream Client through several different channels. AI Finds Candidates. Humans Decide Who Gets In. This may be one of Read more…
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🎓 HighLevel Live Training Workshop #7 : Forms, Surveys & Quizzes Workshop

Forms are one of the main ways information enters your HighLevel CRM. A prospect fills something in. HighLevel captures the information. And from there, you can potentially: create or update the contact; store useful information in custom fields; qualify the lead; trigger a workflow; create a sales opportunity; notify a member of your team; send a confirmation; or route the person into a completely different customer journey. That’s why forms, surveys and quizzes are much more than simply boxes on a webpage. They’re often the starting point for your CRM, marketing and automation. Our free HighLevel Forms, Surveys & Quizzes training workshop is designed to show you how these tools work and, more importantly, how to use them intelligently in your business. The workshop is part of MarketerM8’s rolling programme of 13 free live HighLevel training workshops. Want Better HighLevel Forms? Join our free live HighLevel Forms, Surveys & Quizzes workshop and learn how to capture better data, qualify leads and trigger useful automation. Register for the next Free HighLevel Forms, Surveys & Quizzes Training Workshop What Are HighLevel Forms? HighLevel forms allow you to collect information from prospects, customers and other contacts. At the simplest level, that might be: name; email address; telephone number; company name; or an enquiry message. But forms can go much further than that. You can collect information that helps you understand who someone is, what they need and what should happen next. That information can then become part of the contact record inside HighLevel. Start With What You Need to Know Before adding twenty questions to a form, ask: “What information do we genuinely need at this stage?” Every additional field creates friction. So there is always a balance. A simple lead generation form may only need: name; email; telephone number; and perhaps one useful qualifying question. Whereas a detailed application or assessment may legitimately need much more information. Don’t collect information because HighLevel lets you. Collect it because you know how you’re going to use it. What Is a HighLevel Survey? A survey is useful when you need to collect more structured or detailed information than a simple form. For example, you might use a survey for: a customer questionnaire; a discovery questionnaire; a needs analysis; an application; a pre-consultation assessment; customer feedback; onboarding information; or a detailed enquiry process. Surveys are particularly useful when the person needs to move through a series of questions rather than seeing everything on one page. HighLevel’s current survey tools also support conditional logic, so different respondents can see different questions or follow different paths depending on their answers. :contentReference[oaicite:1]{index=1} What Is a HighLevel Quiz? Quizzes introduce another layer. Instead of simply collecting information, you can potentially score or categorise responses and provide a personalised outcome. HighLevel’s current Quiz Builder supports: multiple question types; scoring; categories; personalised results; CRM mapping; and automation based on submissions. This means a quiz can be useful for far more than entertainment. You could potentially use one to: assess a prospect’s needs; score readiness; categorise somebody into a particular customer type; recommend an appropriate service; create an interactive lead magnet; or help qualify leads before a salesperson becomes involved. HighLevel’s current Quiz Builder explicitly supports lead data collection, intent qualification, scoring, categories and personalised results. :contentReference[oaicite:2]{index=2} Forms, Surveys and Quizzes: Which Should You Use? A simple way to think about it is: Tool Best suited to Form Straightforward lead capture or data collection Survey More detailed, multi-step or conditional questioning Quiz Interactive scoring, categorisation or personalised outcomes There is overlap between them. The important question is: “What experience makes most sense for the person completing it?” Your Form Should Serve the Customer Journey A form shouldn’t exist in isolation. Think about what happened immediately before the person saw it and what should happen immediately afterwards. For example: Visitor reads service page → Completes enquiry form → HighLevel creates contact → Sends acknowledgement → Creates opportunity → Notifies sales team → Starts follow-up Now the form isn’t just collecting information. It’s connecting the website to the CRM and the sales process. Map Form Answers Into Your HighLevel CRM One of the biggest advantages of building forms inside HighLevel is that the information can become part of your CRM data. For example, somebody might tell you: which service they’re interested in; their budget; their location; their company size; their preferred appointment type; or another detail important to your business. Instead of that information sitting in an email inbox, it can potentially be stored against the contact. That makes it available for: segmentation; Smart Lists; workflows; personalisation; sales follow-up; and reporting. This is why good HighLevel database management and good form design go hand in hand. Use Conditional Logic to Make Forms and Surveys Smarter Not everybody needs to answer every question. HighLevel’s current conditional logic tools can change what happens based on somebody’s answers. For example: Are you an existing customer? YES → Show customer-specific questions NO → Show prospect questions Or: Budget below minimum requirement → Show appropriate message or disqualify lead HighLevel’s current Conditional Logic v2 supports actions including showing or hiding fields, displaying custom messages, redirects, disqualification and, in surveys, jumping to different slides. :contentReference[oaicite:3]{index=3} This can help make the experience: shorter; more relevant; more personalised; and more useful to your sales team. HighLevel Forms Can Help Qualify Leads Not every enquiry is equally valuable. A good form or survey can collect information that helps your business understand whether somebody is a good fit before a salesperson spends significant time with them. For example, you might ask about: location; budget; service required; timescale; company size; current situation; or another genuine qualification criterion. But be careful. Qualification doesn’t mean interrogating every visitor with 25 questions. Ask only what you genuinely need at that point in the journey. Use Quizzes as Lead Magnets Quizzes can also become a marketing tool. Instead of offering another generic PDF download, you could potentially offer something interactive. For example: “How effective is your sales follow-up?” “How Read more…
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The 12 Marketing Copywriting Angles

SpamKill – stop spambots filling your Keap / Infusionsoft database

Answer the Phone!!! – Foundation Block 11- Entrepreneurs Marketing System

LinkedIn – Foundation Block 10 – Entrepreneurs Marketing System

Neighbourhood Cards – Foundation Block 9 – Entrepreneurs Marketing System

Knowledge Centre – Foundation Block 8 – Entrepreneurs Marketing System

Marketing Calendar – Foundation Block 7 – Entrepreneurs Marketing System

Price Review – Foundation Block 5 – Entrepreneurs Marketing System

Follow Up Process – Foundation Block 4 – Entrepreneurs Marketing System

Google My Business – Foundation Block 3 – Entrepreneurs Marketing System

Book Review. Endless Customers by Marcus Sheridan

The Ask. What’s The Best Survey Funnel Software Bucket.io Alternative for Ryan Levesque’s Ask Method (HighLevel)

Book Review: Scorecard Marketing by Daniel Priestley

Book Review: The Psychology of Money by Morgan Housel

Clear, practical, and genuinely enjoyable – The Personal MBA is a book that’s earned its permanent place on my shelf

DotCom Secrets (2020 Edition Review) by Russell Brunson – A Must-Read for All HighLevel Users

Wow! Just Read: Sell Like Crazy – Sabri Suby

Have you read “The Ultimate Sales Machine” by Chet Holmes ⭐⭐⭐⭐⭐

Selling to Serve – James Asford – GoProposal

Have you read ‘They Ask You Answer’ by Marcus Sheridan ⭐⭐⭐⭐⭐

🎓 HighLevel Live Training Workshop #6 : Database Management Workshop

🎓 HighLevel Live Training Workshop #8 : Websites & Funnel Workshop

🎓 HighLevel Live Training Workshop #9 : Social Media & Reputation Management Workshop

🎓 HighLevel Level Training Workshop #10 : Courses, Events & Communities Workshop

🎓 HighLevel Live Training Workshop #11 : eCommerce & Ad Manager Training

🎓 HighLevel Live Training Workshop #12 : Advanced Marketing Training

🎓 HighLevel Live Training Workshop #13 : AI Employee Training

🎓 HighLevel Live Training Workshop #1: GoHighLevel for Beginners: Free HighLevel Foundations Training

🎓 HighLevel Live Training Workshop #2 : Simple Email Marketing GoHighLevel Workshop

🎓 HighLevel Live Training Workshop #3 : Calendars & Appointments Training Workshop