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🎓 HighLevel Live Training Workshop #9 : Social Media & Reputation Management –

We’re heading into Week 9 of the MarketerM8 Live HighLevel Workshop Series — and this one’s all about staying consistent online and building a 5-star reputation without the overwhelm. This week’s workshop: Social Media Planner & Reputation Management📅 Live on Tuesday {{custom_values.69__social_media_planner_date}} at 12 noon (via Zoom)🎯 Who it’s for: HighLevel users who want to simplify content scheduling and get more 5-star reviews💸 Free for all HighLevel users This is the behind-the-scenes marketing work that keeps your brand visible, credible, and top-of-mind — even when you’re busy elsewhere. You’ll learn how to:✅ Use the built-in Social Planner to schedule posts across Facebook, Instagram, LinkedIn, and more✅ Create a simple, repeatable content calendar✅ Automate review requests to get more 5-star Google reviews✅ Monitor and respond to customer reviews from one place✅ Build trust with prospects by showing off your reputation Whether you’re doing your own marketing or managing it for clients, this session will help you take control of your brand across platforms. ✅ Already registered? Check your inbox for your Zoom link✅ Not booked in yet? Reserve your spot here: Click to register 📚 Want to see the rest of the series?👉 View the full 12-week workshop menu Let’s build your presence and your reputation — on autopilot. See you there?
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🎓 HighLevel Live Training Workshop #8 : Websites & Funnels –

We’re rolling into Week 8 of the live & updated MarketerM8 Live HighLevel Workshop Series — and this week, we’re diving into the two most powerful tools for converting visitors into leads: websites and funnels. This week’s live & updated workshop: Websites & Funnels in HighLevel📅 Live on Tuesday {{custom_values.68__websites__funnels_date}} at 12 noon (via Zoom)🎯 Who it’s for: HighLevel users who want to build high-converting pages without needing a developer💸 Free for all HighLevel users If you’re still paying for tools like Wix, ClickFunnels or LeadPages – stop. HighLevel can do all of that, and more. Is your website already built in WordPress – no problem – why not move it over to the super quick HighLevel hosting and then plug in HighLevel automation? In this session, you’ll learn how to:✅ Build landing pages and funnels that actually convert✅ Understand the difference between a website and a funnel (and when to use each) ✅ Create engagement and capture leads with LiveChat and VoiceAI on your website✅ Add forms, calendars, video, and tracking✅ Connect domains and publish your pages✅ Set up A/B tests and simple lead magnets Whether you’re starting from scratch or looking to optimise what you’ve already built, this workshop will show you how to launch pages that do the heavy lifting. ✅ Already signed up? You will get reminders sent to your inbox✅ Not booked yet? Grab your free place here: Click to register 📚 Want to see what’s coming up in the full series?👉 Check out the full 12-week workshop menu Let’s build a funnel that works while you sleep. See you there?
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WhatsApp Voice Calling Has Arrived in HighLevel

This is a big update for businesses using HighLevel. WhatsApp voice calling is now available inside HighLevel, giving businesses another way to communicate with leads and customers directly from the platform. For many businesses, WhatsApp has already become one of the most important communication channels. Until now, most interaction inside HighLevel focused on WhatsApp messaging. The addition of voice calling now opens the door to faster conversations, quicker support, and more personal communication without leaving the CRM. Some potential use cases include: Sales teams calling warm leads directly from WhatsApp conversations Customer support follow-up calls Appointment confirmations International communication without traditional phone costs AI and automation workflows triggering WhatsApp conversations before a live call This is another sign that HighLevel is continuing to evolve into a true all-in-one communication platform, bringing together email, SMS, phone, social messaging and now WhatsApp voice calls in one place. If you are already using WhatsApp inside HighLevel, it is worth reviewing your current setup and workflows to see where voice calling could improve response times and customer experience. For setup details, see the official HighLevel support guide here: WhatsApp Voice Calling in HighLevel . Want to Talk About HighLevel? Chat About HighLevel on WhatsApp If you would like help setting up HighLevel, WhatsApp integration, automation or AI tools, feel free to message us on WhatsApp at +44 7897 031750. We are always happy to chat about HighLevel and help point you in the right direction. Written by Julian Mills – HighLevel consultant and marketing strategist. About Julian Mills.
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How HighLevel Fixes the Leaky Bucket That’s Costing Your Business Leads, Sales and Revenue

Most businesses don’t have a lead generation problem. They have a follow-up problem. Every missed call, forgotten quote, uncontacted lead and unanswered enquiry creates another hole in the bucket. Many business owners believe they need more leads. More Google Ads. More Facebook Ads. More SEO. More website traffic. But after working in marketing and CRM systems for nearly 30 years, I’ve found that many businesses don’t have a lead generation problem at all. They have a lead management problem. More specifically, they have a leaky lead bucket. Every missed call, slow response, forgotten quote, lost Facebook message and uncontacted prospect allows potential revenue to leak away. Imagine trying to fill a bucket with water. You can keep pouring more and more water into the top, but if the bucket has holes in it, much of that water simply leaks away. The same thing happens with sales leads. Businesses spend thousands of pounds generating enquiries, but many of those opportunities disappear because of poor follow-up, disconnected systems and inconsistent processes. Before spending more money generating leads, it often makes sense to repair the bucket first. That’s where HighLevel can help. By combining CRM, sales pipelines, marketing automation, AI receptionists, email marketing, SMS, WhatsApp and follow-up systems into a single platform, HighLevel helps businesses repair the leaks before spending more money generating new leads. What Does A Leaky Sales Bucket Look Like? Let’s look at some of the most common leaks I see when working with small businesses. Missed Phone Calls A potential customer calls. You’re driving. You’re with another customer. You’re in a meeting. The call goes unanswered. The prospect simply phones the next company on Google. One missed call can easily represent hundreds or thousands of pounds in lost revenue. Slow Responses To New Enquiries A prospect completes a website form. You intend to call them back later. Later becomes tomorrow. Tomorrow becomes next week. By then the prospect has often bought elsewhere. Speed matters. The first business to engage usually has a significant advantage. Social Media Messages That Never Reach Your CRM Many businesses now receive enquiries through: Facebook Messenger Instagram Direct Messages Facebook Lead Forms WhatsApp Social media comments The problem is these conversations often live in separate systems. Messages get buried. Notifications get missed. Team members assume someone else has replied. The lead disappears. Website Visitors Who Leave Without Contacting You Most visitors leave a website without making contact. Some are interested. Some have questions. Some are not quite ready to speak to someone. Without a mechanism to engage them, they leave and are never seen again. Quotes That Are Never Followed Up This is one of the most expensive leaks of all. Work goes into nurturing the sale, Writing the quote. The quote gets sent. Then nothing happens. The prospect becomes busy. The business owner assumes they weren’t interested. The opportunity quietly disappears. Leads That Need More Than One Follow-Up Many prospects do not buy immediately. They may: Need approval Compare suppliers Wait for funding Become distracted by day-to-day life Many businesses follow up once and then stop. The prospect isn’t saying no. They simply haven’t said yes yet. No Appointment Reminder System People are busy. People forget. No-shows happen. Every missed appointment is another leak in the bucket. Trade Show Leads That Go Cold Businesses spend thousands exhibiting at trade shows. They collect hundreds of leads. Then return to normal business activities. The follow-up never happens. Weeks later those leads have gone cold. Leads Trapped Inside Other Systems Another hidden leak occurs when leads become scattered across: Gmail Outlook Facebook Instagram WhatsApp Spreadsheets Website forms Event systems Nobody has a complete picture. Nobody knows exactly where each lead sits in the sales process. Things inevitably fall through the cracks. The Hidden Goldmine: Lead Reactivation One of the biggest leaks I see is also one of the easiest to fix. Most businesses have hundreds or thousands of old prospects sitting in their database. People who: Requested a quote Made an enquiry Downloaded a guide Attended an event Nearly bought Then nobody followed up. These leads are often much easier to convert than finding brand new prospects because they already know who you are. A simple lead reactivation campaign can produce remarkable results. One specialist sash window repair company had accumulated thousands of old quotations that had never been properly followed up. Using a simple email reactivation campaign, they contacted previous prospects and asked whether they still needed help. Within days, the campaign generated approximately £40,000 in additional sales opportunities. No additional advertising. No additional SEO. No additional lead generation. Just better follow-up. Sometimes the easiest sale is already sitting in your database. How HighLevel Repairs A Leaky Sales Bucket Most CRM systems store information. HighLevel helps businesses take action. By bringing together multiple tools into one platform, HighLevel helps ensure leads don’t slip through the cracks. HighLevel CRM Every enquiry, customer and prospect is stored in one central database. No more hunting through spreadsheets, emails and notebooks. HighLevel Sales Pipelines Every lead can be tracked from first enquiry through to sale. You can instantly see: New enquiries Quotes sent Follow-up required Appointments booked Won business Lost opportunities HighLevel Marketing Automation Follow-up no longer relies on memory. Workflows can automatically: Send emails Send SMS messages Trigger WhatsApp messages Create tasks Notify staff Move opportunities through pipelines HighLevel AI Receptionist An AI-powered phone assistant can answer calls, qualify leads, answer common questions and book appointments. Many businesses use this to cover evenings, weekends and holidays when staff are unavailable. HighLevel Missed Call Text Back When someone calls and nobody answers, HighLevel can immediately send a text message. Instead of losing the lead entirely, the conversation continues. HighLevel Lead Nurturing Not every lead buys today. Automated nurturing ensures prospects remain engaged until they are ready to make a decision. The Three Fastest Ways To Repair A Leaky Sales Bucket When I work with clients, there are usually dozens of improvements we could make. However, three areas consistently produce Read more…
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🎓 HighLevel Live Training Workshop #9 : Social Media & Reputation Management –

We’re heading into Week 9 of the MarketerM8 Live HighLevel Workshop Series — and this one’s all about staying consistent online and building a 5-star reputation without the overwhelm. This week’s workshop: Social Media Planner & Reputation Management📅 Live on Tuesday {{custom_values.69__social_media_planner_date}} at 12 noon (via Zoom)🎯 Who it’s for: HighLevel users who want to simplify content scheduling and get more 5-star reviews💸 Free for all HighLevel users This is the behind-the-scenes marketing work that keeps your brand visible, credible, and top-of-mind — even when you’re busy elsewhere. You’ll learn how to:✅ Use the built-in Social Planner to schedule posts across Facebook, Instagram, LinkedIn, and more✅ Create a simple, repeatable content calendar✅ Automate review requests to get more 5-star Google reviews✅ Monitor and respond to customer reviews from one place✅ Build trust with prospects by showing off your reputation Whether you’re doing your own marketing or managing it for clients, this session will help you take control of your brand across platforms. ✅ Already registered? Check your inbox for your Zoom link✅ Not booked in yet? Reserve your spot here: Click to register 📚 Want to see the rest of the series?👉 View the full 12-week workshop menu Let’s build your presence and your reputation — on autopilot. See you there?
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Browse AI and HighLevel: A Beginner’s Guide to AI-Powered Lead Generation, Research and Business Intelligence

If you saw that HighLevel recently added integration support for Browse AI, there is a good chance your first reaction was: “What is Browse AI?” That would be perfectly normal. Unlike tools such as Mailchimp, Calendly, Stripe or Zapier, Browse AI is not yet a mainstream business tool that most business owners have heard of. However, I believe this integration gives us a fascinating glimpse into where HighLevel is heading as an AI-powered business operating system. Because Browse AI gives HighLevel something it has traditionally lacked: The ability to automatically gather information from websites across the internet. Combined with HighLevel’s new AI Extract Data action, AI Agent capabilities and Agent Studio, things become even more interesting. What starts as web scraping quickly evolves into automated research, lead generation and business intelligence. What Is Browse AI? Browse AI is an AI-powered website scraping and monitoring platform. In simple terms, it allows you to: Extract information from websites automatically Monitor websites for changes Collect data without coding Train AI robots to gather information Feed that information into systems such as HighLevel Traditionally, web scraping required developers, APIs and custom code. Browse AI changes that. You simply: Visit a website Select the information you want Train the Browse AI robot Let it collect and monitor data automatically No coding required. For many HighLevel users, this opens up an entirely new category of automation opportunities. What Has HighLevel Added? HighLevel recently introduced Browse AI workflow integration. Read the HighLevel Browse AI changelog here. This allows workflows to: Run Browse AI tasks Run bulk tasks Retrieve results Trigger automations when tasks complete At a basic level, Browse AI becomes a data collection tool that feeds information into HighLevel. However, that is only part of the story. Why This Matters HighLevel is already excellent at: CRM Email marketing SMS WhatsApp Pipelines Automation AI conversations Appointment booking Lead nurturing Historically, HighLevel automated what happened inside the CRM. Browse AI allows HighLevel to react to information gathered from outside the CRM. That is a significant shift. Think of Browse AI as: An AI employee that spends all day researching websites and reporting back to your CRM. Once you understand that concept, the opportunities become much clearer. 1. Lead Generation and Prospect Data Extraction This is probably the biggest and most commercially valuable use case. Most businesses still generate prospect lists manually. That often involves: Searching Google Copying information into spreadsheets Visiting websites one at a time Looking for email addresses Checking reviews Researching prospects manually It is slow and time-consuming. Browse AI can automatically collect: Business names Contact names Email addresses Phone numbers Website URLs Social media profiles Review counts Locations Services offered Team member information Pricing information Imagine you run a marketing agency targeting accountants. Browse AI monitors: Accounting directories Professional bodies Local business listings Accountancy websites It extracts: Firm name Contact details Website Location Services offered HighLevel can then: Create contacts automatically Create company records Add opportunities Trigger nurture campaigns Assign follow-up tasks Launch outreach sequences Instead of manually building prospect lists, your CRM effectively starts feeding itself. Browse AI + AI Extract Data: The Real Opportunity When I first saw the Browse AI integration, I thought it was interesting. When HighLevel then released the AI Extract Data workflow action, I realised something much bigger might be happening. Read the HighLevel AI Extract Data changelog here. On their own, both features are useful. Together, they become extremely powerful. Browse AI gathers information. AI Extract Data understands that information and converts it into structured CRM data. That might sound like a small difference. It isn’t. It completely changes what is possible. Example Imagine Browse AI discovers this information: Acme Dental Practice in Manchester has recently launched Invisalign treatment. Contact Sarah Jones on 0161 123 4567 or sarah@acmedental.co.uk. Free consultation available until 31 July. Useful. But it is still just text. Now imagine Browse AI passes that information into a HighLevel workflow. AI Extract Data automatically identifies: Business Name = Acme Dental Practice Contact Name = Sarah Jones Phone Number = 0161 123 4567 Email Address = sarah@acmedental.co.uk Service = Invisalign Offer = Free Consultation Expiry Date = 31 July Those values can then populate: Contacts Companies Opportunities Custom fields Tasks Workflows Automatically. Why This Is Exciting Browse AI finds the information. AI Extract Data structures the information. HighLevel acts on the information. This is where HighLevel starts moving beyond traditional CRM automation. Building an AI Research Assistant Inside HighLevel This is where I think things become genuinely exciting. Imagine the workflow: Browse AI → AI Extract Data → AI Agent → CRM → Automation Browse AI gathers information. AI Extract Data structures it. AI Agent evaluates it. HighLevel takes action. For example: Browse AI discovers a newly opened dental practice. AI Extract Data identifies the owner, services, phone number and location. AI Agent determines whether it fits your ideal client profile. HighLevel creates an opportunity. A personalised outreach campaign begins automatically. Follow-up tasks are assigned to your sales team. At that point you are no longer simply automating follow-up. You are automating research, qualification and business development. That is a very different proposition. 10 Real-World Browse AI + HighLevel Workflows You Could Build Today One of the challenges with new technology is that it can sometimes feel abstract. So here are ten practical examples of how Browse AI, AI Extract Data and HighLevel could work together today. 1. Accountant Prospecting System Browse AI monitors: Accounting directories New accountancy firms Professional bodies AI Extract Data identifies: Firm name Contact details Location Services offered HighLevel: Creates the contact Creates an opportunity Starts a nurture campaign 2. Dentist Market Monitoring System Browse AI monitors: Dental practice websites Invisalign providers Competitor offers AI Extract Data identifies: New services Pricing Promotions HighLevel: Alerts the practice owner Creates review tasks Generates competitor reports 3. Recruiter Business Development System Browse AI monitors: Job boards Careers pages Recruitment websites AI Extract Data identifies: Company name Hiring roles Contact details HighLevel: Creates prospects Assigns opportunities Read more…
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🎓 HighLevel Level Training Workshop #10 : Courses & Communities – 16th June 2026

🎓 HighLevel Live Training Workshop #11 : eCommerce & Ad Manager – 23rd June 2026

🎓 HighLevel Live Training Workshop #12 : Advanced Marketing –

🎓 HighLevel Live Training Workshop #13 : AI Employee – 7th July 2026

🎓 HighLevel Live Training Workshop #1: HighLevel Foundations for Beginners – 28th July 2026

🎓 HighLevel Live Training Workshop #2 : Simple Email Marketing – 4th August 2026

🎓 HighLevel Live Training Workshop #3 : Calendars & Appointments – 11th August 2026

🎓 HighLevel Live Training Workshop #4 : Sales Pipelines & Opportunities –

🎓 HighLevel Live Training Workshop #5 : Automation & Workflows -

🎓 HighLevel Live Training Workshop #6 : Database Management

Book Review. Endless Customers by Marcus Sheridan

The Ask. What’s The Best Survey Funnel Software Bucket.io Alternative for Ryan Levesque’s Ask Method (HighLevel)

Book Review: Scorecard Marketing by Daniel Priestley

Book Review: The Psychology of Money by Morgan Housel

Clear, practical, and genuinely enjoyable – The Personal MBA is a book that’s earned its permanent place on my shelf

DotCom Secrets (2020 Edition Review) by Russell Brunson – A Must-Read for All HighLevel Users

Wow! Just Read: Sell Like Crazy – Sabri Suby

Have you read “The Ultimate Sales Machine” by Chet Holmes ⭐⭐⭐⭐⭐

Selling to Serve – James Asford – GoProposal

Have you read ‘They Ask You Answer’ by Marcus Sheridan ⭐⭐⭐⭐⭐